CUSTOMER FREQUENTLY ASKED QUESTIONS
Drawings & Specifications
Ordering and Shipment
How long does it take to get a quote?
We have computer programs that allow the quotation of a custom building while the customer is on the phone. Many of our quotes are quoted this way. However, some items are not manufactured by our company and need to be specially priced from our suppliers. These quotes are not able to be quoted automatically but should be quoted within 24 hours.
Can you email me a quote?
Yes. You can go to our online quotes page and fill out a quote request right on the screen and send it to our company. It will immediately be routed to the appropriate sales person for their action. The quote will soon follow.
Can you fax me a quote?
Yes. You can go to our building quotes page and print a quote form or use your own forms to fax us a quote request at 217-228-2424. It will immediately be routed to the appropriate sales person for their action. The quote will soon follow.
Drawings & Specifications
Can you send me a drawing?
Yes. Just contact us and we will email or fax you a copy of your drawing.
Do you do custom sizes?
Yes. Enviro Buildings has an automated custom manufacturing plant and resources to provide our customers custom products with the high level of quality that you find in our standard products.
Where can I get specifications of your buildings?
Go to our engineering specifications page and choose which format you want for our complete specifications.
How much does a building weigh?
We weigh each building before shipment to get the exact weight. But you can figure an estimated weight by taking the surface square footage of the walls and ceiling times 2.4, then add the surface square footage of the floor times 3.15 and you will get an estimate of the building weight.
Do you keep drawings of my building on file for later expansion?
All Enviro Buildings building drawing are kept on file for future expansion or repair. All that is needed is the Enviro Buildings job number for the building. Enviro Buildings customer service personnel can help you find this number.
What kind of skins can I have installed on my building?
The types of surface skins Enviro Buildings carries at this time are stainless steel, tan and white galvanized steel, and custom colors are also available.
What kind of insulation do you use?
Enviro Buildings uses two types of insulation, Expanded (EPS) and Extruded Polystyrene (XPS).
What type of HVAC Systems do you use and/or recommend?
Enviro Buildings has the capability of using several different manufacturers when supplying HVAC systems. When you discuss the purchase of a building with our sales personnel they will help you decide which design better fits your needs, if you have no preference, supply you with the most competitive price for the system you need from our suppliers. If you have a manufacturer preference we can also quote you their system with the design you need.
Ordering & Shipment
How do I contact someone to talk to?
Call 800-728-5454 for a Enviro Buildings customer service representative. They are highly trained and capable of answering your questions.
How quick can you ship?
Enviro Buildings believes quick delivery is a high priority for our customers and therefore it is a priority in our company. One of our greatest strengths is our ability to deliver custom units within an average of 2 to 3 weeks from receipt of signed acknowledgement and credit approval. Whatever delivery you choose Enviro Buildings keeps its word. If we tell you your building will ship a certain day we will ship it that day.
How do I know where my order is in production?
Dealers can call Enviro Buildings at 800-728-5454 and ask for your sales person or go to our order status page that allows you to check on your order and find out where it is in our plant. Once your unit is finished, you may go to our completed building status page, fill out the information. Then you will be able to look at your building completed and test assembled in our plant.
How do you package your buildings?
Most panelized building manufacturers would say that their major customer service issue is shipping damage. Enviro Buildings has engineered a shipping system that all but eliminates the normal damage seen by our competitors. A pallet is provided as a shipping base for each building. Packaging foam is installed between each panel and on long hauls plywood is installed around the outer sides of the pallet. Then everything is wrapped in plastic and marked fragile for shipping. Also we try to eliminate transfers from trucking company to trucking company to reduce transfer problems. Overall, Enviro Buildings does all it can to see that the product arrives at your location in the quality shape that it left our plant.
How long will it take to get here after it ships?
Delivery is always dependent on the location that is receiving the shipment and where the shipper is located. Enviro Buildings is located in the center of the country so the entire United States is accessible in a very reasonable ship time. Other areas take a little longer but are always within ten days of shipment. Enviro Buildings consistently negotiates with carriers to receive the best rates, quality control and quickest delivery possible.
How do I trace my order?
Call your Enviro Buildings representative to get your tracking number or you may go to our order status page, fill out the info and get your tracking number and a link to check its location.
Where can I get my shipping pro number?
Go to the order status page and type in the job number. You will go to your order page. There you will be able to select pro number and shipper for your order. Once you have the pro number and shipper you can call the shipper to track your order.
How do I unload my building when it gets here?
To reduce damage most panelized Enviro Buildings are shipped skidded on a skid. Once it is at your site it will need to be unloaded with a forklift or the unit will have to be unloaded off the skid piece by piece from inside the truck. This is a three to four man job not counting the trucker. Time is a consideration as some trucking companies' charge extra for extra long unloading times.
For factory pre-assembled buildings, a crane or forklift of sufficient capacity is required. Provisions for both unloading options are included in the steel building base.
Where can I get an installation manual?
Check out our installation manual, choose the format you wish and download the installation manual.
How hard is it to install your building?
All Enviro Buildings buildings are test assembled in our plant before shipment to assure that all the panels and parts fit nicely together and meet our stringent quality standards. We provide a layout drawing with each panel labeled for easy assembly.
How do you connect the panels together?
Almost all panelized buildings are delivered knocked down and come with the panels equipped with cam-action locking devices. These cam-lock locking devices allow the panels to be locked together to assemble the building.
The cam-locks are designed as male and female versions. The male cam-lock has a hook and the female cam-lock has a pin. When the right angle hex shaped cam wrench is inserted in the male cam-lock hole and turned in a clockwise fashion the hook reaches out inserting itself into the female cam-lock and catches the pin. Once the pin stops the hook from turning, the cam action of the male lock kicks in and draws the hook toward the male cam-lock. This causes the panel edged to compress squeezing the gasket and providing an air tight seal.
The cam-lock is a block panel fastener. These types of cam-locks are held in a strong plastic holder that is held in place by the foam and the metal skins of the building. Enviro Buildings not only uses these types of cam-locks but also has them foamed-in-place to add further insulation.
What kinds of warranties are available?
Enviro Buildings's standard Limited Warranty is 10 years on panels and one year on parts. No labor is included. The Limited Warranty is provided to the first owner of the unit as standard.
Do you offer extended compressor warranty?
Can Enviro Buildings be permitted in my municipality?
Yes. Enviro Buildings can provide state stamped architectural drawings for permitting purposes.
Where can I see pictures of your buildings?
Look at product pictures page or look up your order to see pictures of your building.
What makes you better than other building companies?
Enviro Buildings lightweight and unique construction allows for the ultimate in flexibility. No matter what your site may be, rooftop, mountaintop, rough access, or Greenfield, Enviro Buildings has the product configuration options to best help you get your site on air faster than ever before.